This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book our classes, or interact with us in other ways. We are committed to safeguarding your privacy in compliance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
Our website address is: https://prettyneatgallery.com.
We may collect personal information about you, including:
Contact Information: Name, email address, phone number, and postal address.
Booking Information: Details about the classes or events you have booked or expressed interest in.
Payment Information: Payment details for class bookings or purchases from our shop.
Website Usage Information: Information about how you use our website, including IP address, browser type, and browsing activities, gathered through cookies.
We use your personal information for the following purposes:
To Provide Services: To manage bookings, provide class details, and process payments.
Customer Service: To communicate with you about your bookings, respond to your inquiries, and provide support.
Marketing: To send you information about upcoming classes, events, or special offers if you have opted in to receive our newsletter or any other marketing communications.
Website Improvement: To monitor and improve our website’s functionality and your experience.
We process your personal information based on the following legal grounds:
Contractual Necessity: To fulfill our contract with you, such as managing your bookings or orders.
Legitimate Interests: To promote our classes and gallery, or improve our services.
Consent: When you have explicitly opted in to receive marketing communications.
Legal Compliance: To comply with legal obligations, such as financial record-keeping.
Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share your information with service providers (e.g., payment processors or email services) only when necessary to provide our services. These service providers are required to protect your information in line with UK data protection laws.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, financial records are kept for a minimum of 6 years to comply with tax obligations.
Under UK data protection law, you have certain rights, including:
Access: The right to access the personal information we hold about you.
Rectification: The right to request corrections if your information is inaccurate.
Erasure: The right to request deletion of your personal information in certain circumstances.
Objection: The right to object to our processing of your personal information.
Withdrawal of Consent: The right to withdraw your consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
Our website uses cookies to enhance your experience and analyze usage. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Pretty Neat Gallery
Email: info@prettyneatgallery.com
Address: Unit D, Kemptown Trading Post, St Georges Road, BN2 1ED
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and we encourage you to review this policy periodically.
12 November 2024